Mahindra’s Electric Origin SUV family now has three models- the BE6, XEV 9e and XEV 9S. All three are in great acceptance in the country. Recently, a video surfaced on Instagram showing a BE6 owner alleging he was sold a car that was involved in a crash before the purchase. When he called this out, the dealership allegedly refused to give him a new car or a complete refund. Let’s take a closer look at the video that is now gaining massive traction online.
This clip was originally shared on the Instagram page RNKAutos, following which it's all over social media. It shares content on vehicles and their ownership. The BE6 comes with a 360-degree camera that offers recording function. These cameras act as built-in dashcams and the recordings are stored in the car’s in-built memory. These can be accessed using the central infotainment screen.
The clip opens by showing the recording. In it, we can see the e-SUV being driven at a speed of 48kph on what looks like a highway. Soon, it starts decelerating rapidly. In the blink of an eye, an XEV 9e appears just in front of it, and in a second, the BE6 rear ends it. The XEV 9e shown in this clip doesn’t have a number plate.
It looks like this crash happened while the cars- both dealer inventory- were being transported between the dealership and yard. We lack clarity on the actual case. What we do know is that the impact damaged the front end of the BE6.
This crash happened on December 29, 2025. The owner says on camera that he took delivery of the electric SUV in March this year. He further alleges that the dealership repaired the ‘crashed car’, repainted it and sold it to him as new.
He also says that people who took delivery of ‘Desert Myst coloured XEV 9Es’ from the dealer around the same time, also need to check their in-built dash camera footage to know if they were sold the car that the BE6 had crashed into.
The video also shows the car up close. The BE6 in this case, has visible panel gaps, unusual tyre wear, and we can easily understand that some parts have been repainted. The owner says he raised these concerns at the dealership and demanded a new car or a complete refund of his money. It needs to be said here that the BE6 is not something cheap. It has its ex-showroom prices in the range of Rs 18.89 lakh to Rs 28.49 lakh.
According to the owner, the dealership refused to issue a full car replacement or a complete refund. It allegedly maintained its stand even after the owner produced the dash camera footage as evidence backing his claim.
Instead of a full replacement or complete refund, the owner says, he was offered a compensation of 70,000-80,000. He was not ready to settle for the same. Towards the end of the video, we see him say that a final meeting has now been lined up with the dealer and is it doesn’t solve his concerns, he would approach the consumer court for a resolution
Going by the video, what happened with this Mahindra owner appears to be miserable indeed. It can also be seen as a wakeup call for those who skip or tend to overlook Pre-Delivery Inspection (PDI).
Ideally, buyers must conduct thorough in-person examination of the vehicle, before closing the payment. They should check for any visible red flags like uneven panel gaps, scratches, paint issues, rust, tyre wear and more.
We don’t know if the owner was able to do a proper PDI in this case. Most likely he wouldn’t have done one. If he had, he would spot the glaring panel gaps, scratches, repainted sections and other irregularities and may have even denied the purchase altogether. This incident shows just how important a proper PDI is in car shopping.